Privacy Policy

Last Update: (05.10.2025)
Applicable On: https://russiaevisa.ru

1. Introduction

At russiaevisa.ru (“Company”, “We”, “Our”), we value the privacy of our users. This Privacy Policy explains how we collect, store, process, and protect your personal data when you use our website and services. By using our website, you agree to the practices described in this Privacy Policy.

2. Information Collected

We may collect the following personal data to provide our services:

• Identity Information: Name, surname, date of birth, passport number, citizenship information
• Contact Information: Email address, phone number, residential address
• Document Information: Passport scan, passport photo, other supporting documents
• Technical Information: IP address, device type, browser type, cookie data
• Payment Information: Credit or debit card details (payments are processed via third-party secure payment providers; card data is not stored on our system)

3. Purpose of Data Collection

• Processing Russia e-visa applications
• Providing updates on application status
• Creating and managing user accounts
• Conducting payment transactions
• Improving service quality and user experience
• Fulfilling legal obligations

4. Data Storage and Security

Personal data is stored only for the purposes mentioned above and in accordance with applicable laws and regulations. Data is stored on secure servers in encrypted format. Access to personal data is limited to authorized personnel only. Data sharing with third parties occurs only when legally required or necessary for providing the service (e.g., official consulates, payment providers, technical partners).

5. Third-Party Service Providers

We may collaborate with third parties (e.g., payment infrastructure providers, hosting companies, email services) for some services. These parties have limited access to your data solely for the defined purpose and are subject to their own privacy policies.

6. User Rights (KVKK / GDPR)

As a user, you have the following rights:

• To know whether your personal data is being processed
• To request information if it is being processed
• To learn whether data is used appropriately
• To know which third parties have received your data domestically or internationally
• To request correction of incomplete or inaccurate data
• To request deletion or anonymization of data for legal reasons
• To object to the processing of your data

You can exercise these rights by contacting us at [email protected].

7. Cookie Usage

Cookies are used on our website to improve user experience. Cookies are small files temporarily stored in your browser. You can disable cookies through your browser settings at any time, but some services may not function properly.

8. Data Sharing and Legal Obligations

Personal data may be shared only upon request by legal authorities and in compliance with applicable laws. Data will never be sold or rented to third parties for commercial purposes.

9. Data Retention Period

Personal data is retained for a maximum of 2 years from the completion of the application. After this period, data is securely deleted or anonymized.

10. International Data Transfer

Your data may be transferred to servers located outside the Russian Federation or the European Union. Such transfers are conducted with necessary security measures in place.

11. Changes to the Privacy Policy

This Privacy Policy may be updated from time to time. Each update becomes effective once published on our website. Users may be notified of changes via email.

12. Contact

For any questions, requests, or complaints, you can contact us:
Email: [email protected]
Web: https://russiaevisa.ru

Law on the Protection of Personal Data